The Healthcare Industry Adopts New Values for Today’s Marketplace
The healthcare industry is in the midst of a system-wide transition to meet the requirements of congressionally mandated healthcare reform awaiting them in 2014. To take advantage of this opportunity, organizations need to adopt a customer-centric rather than product-centric approach, develop flexible/scalable activities, and collaborate more than their traditional silos have allowed.
Organizations can capitalize on the healthcare reform by learning how to educate buyers, build relationships, and compete on reputation, trust, and quality. As a Leader in the Gartner Magic Quadrant for CRM Web Customer Service, Moxie is a proven frontrunner in customer centric enterprise software.
Our solutions help healthcare organizations:
- Unlock Data Silos
- Operate Like B2C Organizations
- Increase Brand Awareness and Customer Satisfaction
- Build Communication Infrastructure
Healthcare Industry Stats
- 80% of internet users look online for health information
- 20% of health consumers search for health-related content on mobile devices
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- 81% of people click on a sponsored link when looking for health information
- 47% increase from last year in health-related searches on Google
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Moxie Software Products for the Healthcare Industry: